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Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

Units in this learning path:

• Introduction
• Prepare Implications Responsible AI
• Identify Guiding Principles Responsible AI
• Design System AI Governance
• Apply AI Governance
• Discuss Practices Responsible AI Microsoft
• Put Responsible AI Frameworks
• Knowledge Check
• Summary

Products: Azure, Dynamics 365, M365

Roles: Business Leader, Business Owner

Level: Beginner

Subjects: Artificial Intelligence

Duration: 58 minutes

Learn about Microsoft 365 Copilot Chat - a tool that leverages generative AI to enhance productivity and streamline workflows.

Units in this learning path:

• Introduction
• What Is Copilot Chat
• Write Effective Prompts Optimize Copilot Responses
• Manage Prompts Conversations Copilot Chat
• Copilot Agents Defined
• Knowledge Check
• Summary

Products: Microsoft 365 Copilot

Roles: Business User

Level: Beginner

Subjects: Generative AI

Duration: 54 minutes

This course empowers learners to leverage the power of AI-driven search using Amazon OpenSearch Service. Participants will gain a comprehensive understanding of search engine fundamentals, exploring the key components such as indexing, search…

This Learning Path enables students to perform a series of Use Case exercises that build their Copilot for Microsoft 365 skills in various business-related scenarios. Use cases include Executives, Sales, Marketing, Finance, IT, HR, and Operations.

Modules in this learning path:

• Empower Workforce Copilot Executives
• Empower Workforce Copilot Sales
• Empower Workforce Copilot It
• Empower Workforce Copilot Marketing
• Empower Workforce Copilot Finance
• Empower Workforce Copilot Hr
• Empower Workforce Copilot Operations
• Empower Workforce Microsoft 365 Copilot Communications Use Case
• Empower Workforce Microsoft 365 Copilot Customer Service Use Case
• Empower Workforce Microsoft 365 Copilot Legal Use Case

Products: M365, Office 365, Office Excel, Office Onedrive, Office Outlook, Office Powerpoint, Office Teams, Office Word, Microsoft Whiteboard, M365 Apps, Ms Copilot

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 840 minutes

This module challenges learners by having them use Microsoft 365 Copilot to address various business scenarios without the aid of step-by-step instructions. Learners should apply the knowledge they acquired over the previous seven Use Case modules to complete each exercise.

Units in this learning path:

• Introduction
• Create Interview Questions
• Enhance Your Social Media Marketing Efforts
• Enhance Project Management Skills
• Enhance Content Creation Collaboration Skills
• Knowledge Check
• Summary

Products: Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 88 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Communications-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Drive Engagement Exercise
• Use Word Develop Communication Brief
• Use Researcher Agent Identify Trends
• Use Excel Analyze Communication Metrics
• Use Powerpoint Create Presentation
• Introduction Develop Communication Exercise
• Use Viva Engage Create Announcement
• Use Copilot Chat Prepare Meeting
• Use Ideas Coach Agent
• Create Agent Question Assistant
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 88 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Customer Service-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Improve Service Exercise
• Use Whiteboard Map Support Journey
• Use Teams Prepare Support Meeting
• Use Onenote Create Call Template
• Use Analyst Agent Analyze Data
• Introduction Enhance Resolution Exercise
• Use Loop Build Troubleshooting Checklist
• Use Word Create Response Template
• Use Ideas Coach Agent Create Guide
• Use Outlook Create Insights Email
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 86 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Executive-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Synthesize Exercise
• Use Teams Synthesize Communications
• Use Teams Summarize Project
• Use Teams Cross Project
• Use Teams Prepare Summary
• Introduction Drive Exercise
• Use Word Create Executive Brief
• Use Excel Perform Budget Analysis
• Use Planner Create Project Plan
• Create Business Insights Agent
• Use Business Insights Agent
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 83 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Finance-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Optimize Reporting Exercise
• Use Excel Analyze Product Line
• Use Teams Summarize Meeting Notes
• Use Chat Analyze Potential Acquisition
• Use Excel Model Scenarios
• Introduction Contract Analysis Exercise
• Use Chat Evaluate Vendor Contracts
• Use Powerpoint Create Presentation
• Use Loop Turn Insights Into Actions
• Use Outlook Create Email
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 78 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in HR-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Manager Insights Exercise
• Use Excel Identify Manager Metrics
• Use Excel Generate Manager Report
• Use Outlook Communicate Findings
• Use Loop Collaborative Planning
• Introduction Empower Employees Exercise
• Create Self Service Agent
• Use Viva Engage Announce Agent
• Use Self Service Agent
• Use Researcher Agent Gather Insights
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 83 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in IT-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Project Planning Exercise
• Use Chat Define Project Framework
• Use Whiteboard Identify Risks
• Use Powerpoint Create Presentation
• Introduction Transform Adoption Exercise
• Use Chat Identify Features
• Use Viva Engage Draft Post
• Use Chat Create Best Practice Tips
• Use Surveys Agent Capture Feedback
• Use Analyst Agent Survey Results
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 67 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Legal-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Prepare Litigation Exercise
• Use Chat Create Legal Guidance
• Use Word Summarize Vendor Contract
• Use Researcher Agent Prepare Brief
• Create Agent Regulatory Assistant
• Use Agent Answer Audit Questions
• Introduction Reform Governance Exercise
• Use Loop Update Company Policy
• Use Excel Visualize Risk Areas
• Use Powerpoint Create Presentation
• Use Onenote Create Notebook
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 95 minutes