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This Learning Path enables students to perform a series of Use Case exercises that build their Copilot for Microsoft 365 skills in various business-related scenarios. Use cases include Executives, Sales, Marketing, Finance, IT, HR, and Operations.

Modules in this learning path:

• Empower Workforce Copilot Executives
• Empower Workforce Copilot Sales
• Empower Workforce Copilot It
• Empower Workforce Copilot Marketing
• Empower Workforce Copilot Finance
• Empower Workforce Copilot Hr
• Empower Workforce Copilot Operations
• Empower Workforce Microsoft 365 Copilot Communications Use Case
• Empower Workforce Microsoft 365 Copilot Customer Service Use Case
• Empower Workforce Microsoft 365 Copilot Legal Use Case
• Empower Workforce Copilot Challenge

Products: M365, Office 365, Office Excel, Office Onedrive, Office Outlook, Office Powerpoint, Office Teams, Office Word, Microsoft Whiteboard, M365 Apps, Ms Copilot

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 510 minutes

This module challenges learners by having them use Microsoft 365 Copilot to address various business scenarios without the aid of step-by-step instructions. Learners should apply the knowledge they acquired over the previous seven Use Case modules to complete each exercise.

Units in this learning path:

• Introduction
• Create Interview Questions
• Enhance Your Social Media Marketing Efforts
• Enhance Project Management Skills
• Enhance Content Creation Collaboration Skills
• Knowledge Check
• Summary

Products: Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 88 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Communications-related business scenarios.

Units in this learning path:

• Introduction
• Draft Communication Brief
• Draft Employee Email
• Analyze Communication Metrics
• Prepare Discussion Topics
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 35 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Customer Service-related business scenarios.

Units in this learning path:

• Introduction
• Design Ideal Support Journey
• Prepare Client Support Meeting
• Collaborate Troubleshooting Guide
• Create Customer Call Template
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 36 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Executive-related business scenarios.

Units in this learning path:

• Introduction
• Synthesize Communication Insights
• Summarize Chat Channel Threads
• Create Speech
• Create Slide Presentation
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 41 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Finance-related business scenarios.

Units in this learning path:

• Introduction
• Draft Email Insurance Company
• Analyze Financial Spreadsheet
• Create Financial Analysis Report
• Summarize Financial Results
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 48 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in HR-related business scenarios.

Units in this learning path:

• Introduction
• Create Job Description
• Analyze Resumes
• Create Interview Questions
• Compose Email Offer Letter
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 51 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in IT-related business scenarios.

Units in this learning path:

• Introduction
• Create Project Plan
• Create Project Plan Presentation
• Update Technical Report
• Draft Email Technical Report
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 41 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Legal-related business scenarios.

Units in this learning path:

• Introduction
• Summarize Contract
• Draft Legal Guidance
• Collaborate Policy Update
• Visualize Risk Assessment Framework
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 41 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Marketing-related business scenarios.

Units in this learning path:

• Introduction
• Conduct Market Analysis
• Brainstorm Marketing Campaign Ideas
• Consolidate Multiple Reports
• Analyze Market Trend Spreadsheet
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 49 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Operations-related business scenarios.

Units in this learning path:

• Introduction
• Brainstorm Project Plan Ideas
• Draft Meeting Reply
• Compare Reporting Results
• Create Presentation Heating Systems
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 47 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Sales-related business scenarios.

Units in this learning path:

• Introduction
• Create Market Research Report
• Create Sales Presentation
• Prepare Meeting Notes from Emails
• Compare Supplier Agreements
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 33 minutes