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Schedule anything to the right resource for any job or task with ease. Universal Resource Scheduling (URS) is a Dynamics 365 solution that allows organizations from different industries with different scenarios.

Modules in this learning path:

• Urs Configure Bookable Resources
• Urs Manage Scheduling Options
• Urs Customize the Schedule Board
• Deploy Resource Scheduling Optimization
• Leveraging Resource Scheduling Optimization
• Urs Schedule Resource Pools Crew and Facilities

Products: Dynamics 365, Dynamics Field Service

Roles: Functional Consultant

Level: Intermediate

Subjects: Field Management

Duration: 278 minutes

This credential earner has applied technical knowledge of principles and techniques of unsupervised learning. The individual has the knowledge of methods, applications, and challenges of unsupervised learning. The learner is also familiar with the skills required for success in a related job role.

Learn to upload your existing project to GitHub.

Units in this learning path:

• 1 Introduction
• 2 How to Upload to Github
• 3 Upload Your Repository to Github
• 4 Knowledge Check
• 5 Summary

Products: Github, Azure

Roles: Devops Engineer, Administrator, Developer, Solution Architect

Level: Beginner

Subjects: Collaboration

Duration: 43 minutes

When a record, such as a purchase document, needs to be approved by someone in your organization, you need to send an approval request as part of a workflow.

Units in this learning path:

• 1 Introduction
• 2 Request Approval
• 3 Cancel Request
• 4 Approve Reject Request
• 5 Delegate Request
• 6 Manage Overdue Request
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting, Marketing Sales

Duration: 23 minutes

Do you want to know how to use the sales and inventory forecast to manage inventory? The Sales and Inventory Forecast extension predicts potential sales by using historical data and gives a clear overview of expected stockouts. This module explains how this extension works and how it is set up.

Units in this learning path:

• 1 Introduction
• 2 Setup
• 3 Use Forecasts
• 4 Exercise
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Marketing Sales, Supply Chain Management

Duration: 37 minutes

Explore the integration of IoT Central with Dynamics 365 Field Service using Connected Field Service add-on in this module.

Units in this learning path:

• 1 Using Iot Central with Connected Field Service Overview
• 2 Create an Iot Central Application
• 3 Connecting to Connected Field Service
• 4 Creating an Iot Alert
• 5 Knowledge Check
• 6 Summary and Clean Up

Products: Dynamics 365, Dynamics Field Service, Azure, Azure Iot Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Iot, Field Management

Duration: 58 minutes

Use advanced features of GitHub Copilot with Visual Studio Code to make changes and updates to a Python application.

Units in this learning path:

• Introduction
• Advanced Github Copilot Features
• Exercise Setup
• Applied Copilot Techniques
• Exercise Update a Web API
• Knowledge Check
• Summary

Products: Github

Roles: Devops Engineer, Administrator, Developer, Solution Architect, Student

Level: Beginner

Subjects: Devops, Productivity

Duration: 22 minutes

This credential earner has developed an understanding of wellbeing concepts and has learned techniques to further develop focus and self-awareness in their personal wellbeing. The individual also has an awareness of the issues that impact the wellbeing of others. The earner can use these skills as a foundation for further study in their wellbeing and mindfulness, and to apply coping skills in their everyday life and in any career path they choose.

Microsoft Graph provides access to data stored across Microsoft 365 services. Custom applications can use the Microsoft Graph API to connect to data and use it in custom applications to enhance organizational productivity.

Units in this learning path:

• 1 Introduction
• 2 What Is Microsoft Graph
• 3 Microsoft Graph Services
• 4 Graph Explorer
• 5 Exercise Graph Explorer
• 6 Summary

Products: M365, Ms Graph

Roles: Developer

Level: Beginner

Subjects: Productivity

Duration: 20 minutes

Manage work orders in Field Service.

Units in this learning path:

• 1 Dynamics 365 Field Service Work Order Lifecycle Overview
• 2 Creating and Defining Work Orders
• 3 Working with Work Order Related Records
• Create Work Orders with Field Service in Outlook
• Collaborate on Work Orders with Microsoft Teams
• Incidents
• Scheduling Considerations
• 6 Working with Inventory and Warehouses
• Customer Assets
• 7 Knowledge Check
• 8 Summary and Clean Up

Products: Dynamics 365, Dynamics Field Service

Roles: Functional Consultant

Level: Intermediate

Subjects: Field Management

Duration: 65 minutes

Generate leads, create opportunities, and utilize embedded intelligence with Microsoft Dynamics 365 Sales. This learning path covers the key elements of the Sales app.

Modules in this learning path:

• Create Powerful Customer Experiences Organizations
• Sales Get Started
• Configure Dynamics 365 Sales
• Lead Management
• Opportunity Management
• Product Catalog
• Sales Order Processing
• Sales Forecasts
• Relationship Management and Social Selling
• Analyze Sales Data

Products: Dynamics 365, Dynamics Sales

Roles: Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 625 minutes

Building a strong, long-term relationship with a customer takes time and effort. Account executives need to communicate with customers regularly and maintain a complete understanding of who that customer is and what they need. This module focuses on Dynamics 365 Embedded Intelligence. Businesses can use it to help build those customer relationships by using its features such as the relationship assistant, auto capture and email tracking, and sales insights.

Units in this learning path:

• 1 Introduction
• 2 Assistant Cards
• 3 Auto Capture
• 4 Email Tracking
• 5 Relationship Health
• 6 AI Features
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Sales

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Marketing Sales, Customer Relationship Management, Communication

Duration: 62 minutes