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What is Dynamics 365 Sales Professional and how do I get started? Get started with the basics. See how Dynamics 365 Sales Professional helps you manage customers, work with leads, and manage tasks, appointments, email, and phone calls.

Units in this learning path:

• 1 Introduction
• 2 Learn the Basics
• 3 Manage Your Customers
• 4 Develop Sales from Lead to Cash
• 5 Manage Tasks Appointments Email Phone Calls
• 6 Knowledge Check
• 7 Summary

Products: Dynamics 365, Dynamics Sales

Roles: Business User, Administrator

Level: Beginner

Subjects: Marketing Sales

Duration: 19 minutes

This credential earner is recognized by the P-TECH Career Mentoring Program for developing and cultivating a mentoring relationship with a P-TECH mentee (student). The individual has taken relevant training to ensure quality feedback and guidance is provided to students. Mentoring is an important career development opportunity, which any individual can use to enhance skills and achieve long-term career aspirations.

Learn how to personalize finance and operations apps to empower employees and enforce UI for staff.

Units in this learning path:

• 1 Personalize Finance Ops Introduction
• 2 Customization Versus Personalization
• 3 Apply User Options
• 4 Implicit Personalization
• 5 Explicit Personalization
• 11 Administrate Personalization
• 11 2 Saved Views
• 7 Personalization Toolbar
• 8 Personalize a Workspace
• 9 Personalize a Dashboard
• 10 Personalize Inventory Dimensions
• 12 Create and Maintain Record Templates
• 13 Exercise Personalize User Options
• 14 Exercise Create Use Record Template
• 15 Personalize Finance Ops Quiz
• 16 Personalize Finance Ops Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Productivity

Duration: 107 minutes

Write a compelling pitch deck for your product prototype that will resonate with your audience and share the vision of your prototype.

Units in this learning path:

• 1 Introduction
• 2 Develop Your Elevator Pitch
• 3 Tailor Your Message
• 4 Explain the How
• 5 Demonstrate Your Prototype
• 6 Your Ask
• 7 Conclusion

Products: Azure

Roles: Developer

Level: Beginner

Subjects: Marketing Sales

Duration: 44 minutes

Explore considerations and review the planning of transitioning to modern management, focusing on migration and newly provisioned devices.

Units in this learning path:

• Introduction
• Explore Using Co Management Transition Modern Management
• Examine Prerequisites Co Management
• Evaluate Modern Management Considerations
• Evaluate Upgrades Migrations Modern Transitioning
• Migrate Data When Modern Transitioning
• Migrate Workloads When Modern Transitioning
• Knowledge Check
• Summary

Products: Mem, Configuration Manager, Intune, Windows

Roles: Administrator

Level: Intermediate

Subjects: Change Management, Cloud Computing, Migration

Duration: 26 minutes

Learn about the network requirements for Microsoft Teams and associated settings, including Network Planner, Quality of Service (QoS), configuration for location-enhanced reports, and Microsoft 365 network connectivity test tool.

Units in this learning path:

• Introduction
• Examine Network Requirements
• Plan for Network Deployment Using Network Planner
• Configure Network Ports Protocols
• Implement Quality Service
• Configure Reporting Labels
• Configure Tenant Data
• Assess Network Readiness Using Network Connectivity Test Tool
• Manage Network Topology
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication, Networking

Duration: 59 minutes

Learn how to plan and deploy Microsoft Teams to your organization, including different Teams admin roles, available management tools, and processes to rollout Teams. Understand required licensing and how to deploy Teams clients.

Units in this learning path:

• Introduction
• Designate Teams Admin Roles
• Understand Teams Management Tools
• Plan for Teams Rollout
• Plan for Teams Adoption
• Plan for Teams Licensing
• Clients for Teams
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication, Device Management

Duration: 45 minutes

Plan for Microsoft Teams Rooms and shared meeting spaces

Units in this learning path:

• Introduction
• Determine License Requirements
• Copilot Teams Rooms
• Understand Microsoft Teams Rooms Android Windows
• Understand Surface Hub
• Understand Teams Accessories Components Peripherals
• Integrate Third Party Meeting Services
• Understand Teams Rooms Management
• Knowledge Check
• Summary Resources

Products: M365, Microsoft Teams Phone

Roles: Administrator, Technology Manager, Solution Architect

Level: Intermediate

Subjects: Collaboration, Communication

Duration: 62 minutes

Do you need to process and post customer sales invoices? Do you need to enter vendor purchase invoices? This learning path addresses both, and also discusses how to process prepayments to customers and vendors. It also discusses using electronic documents in your business with Business Central.

Modules in this learning path:

• Invoicing Customers Dynamics 365 Business Central
• Processing Invoices Dynamics 365 Business Central
• Prepayment Invoices Dynamics 365 Business Central
• Incoming Documents Dynamics 365 Business Central
• Electronic Documents Dynamics 365 Business Central

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Marketing Sales

Duration: 243 minutes

Discover how to process prepayment invoices in Dynamics 365 Business Central, including setup, posting, and configuring general ledger accounts.

Units in this learning path:

• 1 Setup
• 2 Percentages
• 3 Process
• 4 Correct
• 5 Exercise 1
• 6 Exercise 2
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 61 minutes

Learn about Power Pages maintenance and troubleshooting.

Units in this learning path:

• Introduction
• Maintenance
• Troubleshooting
• Exercise
• Check
• Summary

Products: Power Platform, Power Pages

Roles: Maker, Functional Consultant, Administrator

Level: Intermediate

Subjects: Productivity

Duration: 31 minutes

This module will describe key elements to understanding your live survey results as well as how to grant access to results

Units in this learning path:

• How Trend Confidentiality Results
• How Grant Access Results
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 31 minutes