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Amazon Web Services

Amazon Braket Getting Started

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Amazon Braket is a fully managed quantum computing service on Amazon Web Services (AWS). It gives you secure, on-demand access to a variety of quantum technologies in the familiar AWS pay-as-you-go model. In this course, you will learn how Braket…
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Amazon Web Services

Amazon Braket Knowledge Badge Assessment

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This assessment validates your comprehension of the Amazon Braket Knowledge Badge Readiness Path. The assessment questions are based on the courses in this learning path. Take all of the courses and then verify your knowledge. Already have some…
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Amazon Web Services

Amazon Braket Quantum Application Development

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With Amazon Braket, customers can test and evaluate a range of quantum computers and research quantum algorithms. This course focuses on the skills needed to use Braket and builds on the Amazon Braket Getting Started course. In this course, you…
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Amazon Web Services

Amazon CloudFront - Troubleshooting

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In this course, you will learn how to find important information about Amazon CloudFront distributions. You will also learn how to analyze response headers and monitor your distribution. We will share guidance on how to use this information to…
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Amazon Web Services

Amazon CloudWatch - Troubleshooting

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In this course, you will learn how to gather information about Amazon CloudWatch and use this information to help troubleshoot common issues. You will also learn how to provide effective support case details if you need to escalate to Amazon Web…
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Amazon Web Services

Amazon CloudWatch Getting Started

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In this course, you will learn the benefits and technical concepts of Amazon CloudWatch. Using CloudWatch, developers and operators can improve the performance and availability of their applications. CloudWatch helps you observe and monitor…
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Amazon Web Services

Amazon Connect - Infrastructure as Code Fundamentals

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Infrastructure as Code (IaC) for Amazon Connect deployments offers considerable advantages for organizations to effectively manage their contact centers. By using AWS CloudFormation and the AWS Cloud Development Kit (AWS CDK), organizations can…
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Amazon Web Services

Amazon Connect - Troubleshooting with Amazon CloudWatch

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This course will help you understand how to access Amazon CloudWatch and use CloudWatch Logs to create insights, metric filters, dashboards, and alarms to monitor and troubleshoot the performance of your Amazon Connect contact center. This course…
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Amazon Web Services

Amazon Connect APIs Intermediate

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Amazon Connect APIs offer the flexibility to integrate contact center functionality into organizations' applications. With Amazon Connect APIs, organizations can streamline complex administrative tasks across different lines of business. With…
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Amazon Web Services

Amazon Connect Custom Contact Control Panel Intermediate

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Amazon Connect offers an agent workspace for managing contacts and resolving issues. Agents gain access to contact information and product knowledge to handle voice, chat, or task contacts effectively. Additionally, Amazon Connect provides…
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Amazon Web Services

Amazon Connect Customer Profiles Fundamentals

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Customer Profiles is a built-in feature of Amazon Connect that works with all of the Amazon Connect supported customer-facing digital channels to empower agents with the customer insights they need to deliver personalized customer service. This…
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Amazon Web Services

Amazon Connect Developer Assessment

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This assessment validates your knowledge of the critical job role topics covered in the Amazon Connect Developer learning plan. After passing this assessment, the trainee will be granted the Amazon Connect Developer accreditation. This training…
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