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This module describes Viva Glint, how organizations can utilize the application to fuel engagement and business success, and how users across the organization interact with it.

Units in this learning path:

• What Viva Glint
• What Benefits Using Viva Glint
• How Users Benefit Using Viva Glint
• What Survey Types Support Engagement
• How Started Viva Glint
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 33 minutes

Introduction to Teams meetings and calling

Units in this learning path:

• Introduction
• Overview Teams Meetings Events
• Overview Teams Phone
• Overview Auto Attendants Call Queues
• Overview Teams Devices
• Overview of Microsoft Teams Rooms Phones
• Overview Copilot Teams Calling Meetings Devices
• Knowledge Check
• Summary Resources

Products: M365, Microsoft Teams Phone, Office Teams

Roles: Administrator, Technology Manager, Solution Architect

Level: Beginner

Subjects: Collaboration, Communication

Duration: 56 minutes

Learn how you can use Microsoft Teams to communicate and collaborate more effectively with the people you work with.

Units in this learning path:

• Introduction
• What Is
• How to Collaborate
• When to Use
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Business Analyst, Business Owner, Business User, Student

Level: Beginner

Subjects: Collaboration, Communication

Duration: 25 minutes

Explore the features of Microsoft Teams and Microsoft 365 that support producing accessible and inclusive virtual events. This module is a great start for anyone involved with organizing, producing, presenting in, moderating, or attending virtual events.

Units in this learning path:

• Introduction
• What Virtual Events
• Event Design Model
• Make Events Accessible Inclusive
• What Platforms Support Attendees
• Knowledge Check
• Summary

Products: Office Teams, Viva Engage

Roles: Business User, Administrator

Level: Beginner

Subjects: Collaboration, Remote Hybrid Work, Cloud Computing

Duration: 20 minutes

This module highlights the basic core principles of prompt engineering and explains the best practices to create prompts quickly and effectively in GitHub Copilot. Learn the strategies that transform comments into precise code, identify the steps within GitHub Copilot's prompt processing flow, and gain an understanding of the important role that Large Language Models (LLMs) play in enhancing suggestion quality. Discover advanced techniques like role prompting and chat history management to accelerate development workflows and optimize resource usage.

Units in this learning path:

• Introduction
• Prompt Engineering Foundations Best Practices
• Github Copilot User Prompt Process Flow
• Github Copilot Data
• Github Copilot Large Language Models
• Knowledge Check
• Summary

Products: Github

Roles: Developer, Devops Engineer, Student

Level: Beginner

Subjects: Collaboration, Productivity, Artificial Intelligence

Duration: 30 minutes

This credential earner demonstrates a strong understanding of how to position themself effectively for their first job opportunity. The individual knows how to build a strong, professional social media and online presence; how to conduct thorough and effective workplace research personalized to their interests and skills; and how to create a strong entry-level resume, even without any prior work experience. The earner has also practiced interviewing professionally.

This module walks you through the fundamental elements of Viva Glint program design. Understanding this methodology is crucial to designing a listening strategy and feedback program that works well for your organization.

Units in this learning path:

• How Design Viva Glint Listening Strategy
• How Design Viva Glint Survey
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 51 minutes

This module will guide you on how to set up the fundamental pieces of the Microsoft Viva Glint web application. Understanding these features and settings is a crucial first step to ensuring a successful launch of the survey program.

Units in this learning path:

• How Setup Company Admins Superusers
• How Prepare Upload Employee Data
• Which Survey Access Methods Work Best
• What Basics Viva Glint Emphasizes Confidentiality
• How Can Add Benchmarks
• What Other Configurable Options Available
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 48 minutes

Learn how to embody diversity and inclusivity across marketing engines

Units in this learning path:

• 1 Introduction
• 2 Inclusive Marketing Overview
• 3 Foundational Elements
• 4 Marketing Design
• 5 Knowledge Check
• 6 Summary

Products: Azure, M365, Dynamics 365

Roles: Business Analyst, Business Owner, Business User, Functional Consultant, Technology Manager

Level: Beginner

Subjects: Marketing Sales

Duration: 38 minutes

This module provides three practical lessons managers can take to cultivate psychological safety on their teams. It also teaches managers how to use Copilot to help them practice these lessons.

Units in this learning path:

• Check Your Reactivity
• Listen Without Agenda
• Risk the Vulnerability
• Practice with Copilot
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 31 minutes

Discover how to manage Teams collaboration communications systems, including Microsoft Teams meetings, Teams Phone, Microsoft Teams Rooms, BYOD rooms, bookable desks, Microsoft Places, and other devices. You'll learn how to manage Teams users, Teams devices, and perform common troubleshooting tasks.

Modules in this learning path:

• Manage Meetings Virtual Events Experiences
• Guided Project Create Assign Teams Policies
• Configure Manage Voice Users
• Configure Auto Attendants Call Queues
• Configure Deploy Manage Teams Devices
• Guided Project Prepare Meeting Room Experiences
• Monitor Troubleshoot Teams Phone System
• Configure Byod Spaces Bookable Desks

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Communication, Collaboration

Duration: 485 minutes

Learn how to plan, design, and deploy Microsoft Teams collaboration communications systems with Microsoft Teams meetings, Teams Phone, Microsoft Teams Rooms, Surface Hub, and other shared space devices.

Modules in this learning path:

• Introduction Teams Meetings Calling
• Plan Teams Phone System
• Plan Microsoft Teams Rooms Surface Hub
• Plan Optimize Network Performance for Teams Phone System
• Configure Teams Phone System
• Configure Deploy Direct Routing
• Extend Teams Phone System Additional Services

Products: M365, Office Teams, Microsoft Teams Phone

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication

Duration: 398 minutes