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Microsoft Dynamics 365 Commerce unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Units in this learning path:

• Introduction
• Drive Unified Commerce
• Core Retail
• Merchandising Inventory
• Fraud Protection
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Commerce

Roles: Business User

Level: Beginner

Subjects: Marketing Sales

Duration: 71 minutes

This module introduces the Microsoft 365 admin center and basic configurations for core services like Teams, Exchange, and SharePoint.

Units in this learning path:

• Introduction
• Explore Microsoft 365 Ecosystem
• Explore Microsoft 365 Admin Center
• Examine Exchange Teams Sharepoint
• Establish Security Foundations
• Assign Admin Roles
• Knowledge Check
• Summary

Products: M365, M365 Admin Center, M365 Enterprise

Roles: Administrator, Functional Consultant

Level: Beginner

Subjects: Application Management, Productivity

Duration: 63 minutes

This module describes Viva Glint, how organizations can utilize the application to fuel engagement and business success, and how users across the organization interact with it.

Units in this learning path:

• What Viva Glint
• What Benefits Using Viva Glint
• How Users Benefit Using Viva Glint
• What Survey Types Support Engagement
• How Started Viva Glint
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 33 minutes

Introduction to Teams meetings and calling

Units in this learning path:

• Introduction
• Overview Teams Meetings Events
• Overview Teams Phone
• Overview Auto Attendants Call Queues
• Overview Teams Devices
• Overview of Microsoft Teams Rooms Phones
• Overview Copilot Teams Calling Meetings Devices
• Knowledge Check
• Summary Resources

Products: M365, Microsoft Teams Phone, Office Teams

Roles: Administrator, Technology Manager, Solution Architect

Level: Beginner

Subjects: Collaboration, Communication

Duration: 56 minutes

Learn how you can use Microsoft Teams to communicate and collaborate more effectively with the people you work with.

Units in this learning path:

• Introduction
• What Is
• How to Collaborate
• When to Use
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Business Analyst, Business Owner, Business User, Student

Level: Beginner

Subjects: Collaboration, Communication

Duration: 25 minutes

Explore the features of Microsoft Teams and Microsoft 365 that support producing accessible and inclusive virtual events. This module is a great start for anyone involved with organizing, producing, presenting in, moderating, or attending virtual events.

Units in this learning path:

• Introduction
• What Virtual Events
• Event Design Model
• Make Events Accessible Inclusive
• What Platforms Support Attendees
• Knowledge Check
• Summary

Products: Office Teams, Viva Engage

Roles: Business User, Administrator

Level: Beginner

Subjects: Collaboration, Remote Hybrid Work, Cloud Computing

Duration: 20 minutes

This module highlights the basic core principles of prompt engineering and explains the best practices to create prompts quickly and effectively in GitHub Copilot. Learn the strategies that transform comments into precise code, identify the steps within GitHub Copilot's prompt processing flow, and gain an understanding of the important role that Large Language Models (LLMs) play in enhancing suggestion quality. Discover advanced techniques like role prompting and chat history management to accelerate development workflows and optimize resource usage.

Units in this learning path:

• Introduction
• Prompt Engineering Foundations Best Practices
• Github Copilot User Prompt Process Flow
• Github Copilot Data
• Github Copilot Large Language Models
• Knowledge Check
• Summary

Products: Github

Roles: Developer, Devops Engineer, Student

Level: Beginner

Subjects: Collaboration, Productivity, Artificial Intelligence

Duration: 30 minutes

This credential earner demonstrates a strong understanding of how to position themself effectively for their first job opportunity. The individual knows how to build a strong, professional social media and online presence; how to conduct thorough and effective workplace research personalized to their interests and skills; and how to create a strong entry-level resume, even without any prior work experience. The earner has also practiced interviewing professionally.

This module walks you through the fundamental elements of Viva Glint program design. Understanding this methodology is crucial to designing a listening strategy and feedback program that works well for your organization.

Units in this learning path:

• How Design Viva Glint Listening Strategy
• How Design Viva Glint Survey
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 51 minutes

This module will guide you on how to set up the fundamental pieces of the Microsoft Viva Glint web application. Understanding these features and settings is a crucial first step to ensuring a successful launch of the survey program.

Units in this learning path:

• How Setup Company Admins Superusers
• How Prepare Upload Employee Data
• Which Survey Access Methods Work Best
• What Basics Viva Glint Emphasizes Confidentiality
• How Can Add Benchmarks
• What Other Configurable Options Available
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 48 minutes

Learn how to embody diversity and inclusivity across marketing engines

Units in this learning path:

• 1 Introduction
• 2 Inclusive Marketing Overview
• 3 Foundational Elements
• 4 Marketing Design
• 5 Knowledge Check
• 6 Summary

Products: Azure, M365, Dynamics 365

Roles: Business Analyst, Business Owner, Business User, Functional Consultant, Technology Manager

Level: Beginner

Subjects: Marketing Sales

Duration: 38 minutes

This module provides three practical lessons managers can take to cultivate psychological safety on their teams. It also teaches managers how to use Copilot to help them practice these lessons.

Units in this learning path:

• Check Your Reactivity
• Listen Without Agenda
• Risk the Vulnerability
• Practice with Copilot
• Knowledge Check
• Summary

Products: Viva, M365, Viva Glint

Roles: Administrator

Level: Beginner

Subjects: Employee Engagement, Business Applications

Duration: 31 minutes