Business and Administration Trainee Modern Apprentice

Job description

Job purpose: We offer Insurance to homes, farms and businesses throughout the UK. Our team is expanding and we have the opportunity to recruit a new apprentice to join our team and learn about Business, Administration and Customer Service. This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes. The role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals. Key Responsibilities: Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns. Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients. Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date. Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques. Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.

What will I learn? You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.

What qualifications or qualities are required? • Self-motivated with an appetite for continued learning and development. • Highly customer focused, with customer service work experience desirable. • Computer literate along with accurate and speedy keyboard skills. • Effective time management and prioritisation skills. • Educated to Higher Level preferred • National 5 qualifications (Absolute) & 2 Highers (Preferred). • Maths or English must be present.

Posted 7 days ago