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Visual merchandiser

Create eye-catching displays and store layouts to help bring in more customers.

Also known as: window dresser, display assistant

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£365

Entry level

£577

Experienced

Monthly

£1,583

Entry level

£2,500

Experienced

Yearly

£19,000

Entry level

£30,000

Experienced

500

people are currently employed

Low growth

No change in number of jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would create eye-catching displays and store layouts to help bring in more customers.

As a visual merchandiser in a large retail company, you would work as part of a display team. You would follow design plans created at head office by a visual merchandising manager or senior display designer.

Your role may sometimes overlap with that of a display designer. Display designers create things like display stands, stock containers and sales posters.

Tasks vary, but in general you would:

  • Produce design ideas for displays and develop floor plans, or follow a company plan

  • Create special displays to promote a specific product or offer

  • Decide how to use space and lighting creatively

  • Make best use of a store's space and layout

  • Give feedback to head office and buying teams

  • Set up displays, dress dummies and arrange screens, fabric and posters

  • Source display materials and hire, borrow or make props

  • Make sure that prices and other required details can be seen

  • Teach sales staff how goods should be displayed

  • Take down old displays

As a senior visual merchandiser, you would also plan the store display for the year, draw design plans and buy the right models, props, equipment and signs.

As a head office visual merchandiser coordinator, you may have to prepare visual merchandising packs to send to other stores, so that all stores have the same look and feel.

Hours

In a full-time job you would work 37 to 40 hours a week, often including late evenings in order to set up displays when stores are closed. Part-time work may be available.

Environment

You could be based at head office or at a store. Putting up displays would mean spending a lot of time on your feet as well as lifting, carrying and climbing ladders. Working in shop windows can be hot and cramped.

Travel

If you work for a chain store, you might travel to different branches to set up displays and give instructions to sales staff.

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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • creative
  • designing
  • attention to detail
  • developing a plan
  • implementing ideas
  • managing resources
  • taking initiative

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

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Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Art and Design

  • Fashion and Textile Technology

  • Skills for Work: Retailing

There are no set qualifications for this role, but entry is competitive. An education that demonstrates design skills and an understanding of retail would be valuable.

You could gain entry with one of the following: 

  • An HNC/HND in design or retail studies (SCQF Level 7/8). The entry requirements include National 5 qualifications and two Highers. You may get in without the necessary Highers if you have a good portfolio.

  • A degree in design or retail studies (SCQF Level 9/10). The entry requirements usually include National 5 qualifications and a minimum of three Highers or a relevant HNC/HND. You may need to have a portfolio and have completed your Highers in one sitting.

  • A Modern Apprenticeship in Retail (SCQF Level 5/6). You could gain experience and build your skills through an apprenticeship. 

Qualifications and experience that show creative, display and sales skills such as:

  • Skills for Work: Retailing (SCQF level 5)

  • Creative Industries (SCFQ level 5)

  • Higher National Diploma in Display Design for Retail (SCQF level 8)

Relevant work-based qualifications such as a Scottish Vocational Qualification in Retail: Visual Merchandising (SVQ level 3), or be willing to work towards qualifications once in a job.

You will usually need a portfolio and retail experience to enter this job.

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