Service engineer
Set up and fix office equipment so people can get their work done and run an organisation efficiently.
Also known as: field support technician
About the job
Salary
Source: LMI for All
Weekly
£720
Average
Monthly
£3,120
Average
Yearly
£37,440
Average
6,500
people are currently employed
Low growth
100 more jobs in 5 years
These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics
What it's like
You would set up and fix office equipment so people can get their work done and run an organisation efficiently.
You’d install, maintain and repair equipment like:
printers
scanners
photocopiers
fax machines
You might also deal with computer equipment.
You would:
install new or refurbished equipment
carry out scheduled maintenance checks
find and fix faults on site
fit replacement equipment
return faulty equipment to a repair centre
log repairs and write up maintenance reports
People will rely on you to fix problems quickly. You’d need to be able to understand technical diagrams and manuals and be aware of health and safety issues.
You might also train office staff to use new equipment.
This job is often combined with technical sales when you would talk to clients about their business requirements. You’d advise them on upgrades or replacement systems and equipment.
Hours
Environment
Travel
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Top skills
Skills are things you're good at. Whether you know what yours are or not, everyone has them!
It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Here are some of the skills you'll need to do this job:
- taking initiative
- developing a plan
- attention to detail
- problem solving
- resourceful
- verbal communication
- cooperating
Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
Getting in
Explore the sections shown for more information about getting into this career.
You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.
Always contact the college, university or training provider to check exactly what you'll need.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
Design and Manufacture
Engineering Science
Practical Craft Skills
Practical Electronics
There are no formal qualifications required to enter this role but some employers may ask for qualifications at SCQF level 4/5.
qualifications and experience working with electronics, technical and PC repair
work-based qualifications such as a Scottish Vocational Qualification in in electrical or electronics servicing (SVQ level 3)
You may need to pass pre-entry colour vision test.
A driving licence may be required for some jobs.
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