Service Designer
Career outlook for service designer
Average UK salary
£33,800
Currently employed in Scotland
5,800
"LMI for All" supplies our salary and employment status information. "Oxford Economics" supplies job forecasts and employment figures. Due to COVID-19 the jobs market is constantly changing. Some of the information may not reflect the current situation.
What's it like?
Service Designers use their technical knowledge to design, test and improve the vast range of services that enrich our lives.
You could be creating logistics software that gives customers the ability to effortlessly move goods across the world or designing the latest patient-care system that assists doctors in providing world-class medical treatment.
Top 3 job tasks:
- Conducting market research to understand the needs of consumers
- Coding new service solutions that deliver a superior customer experience
- Collecting customer feedback and suggestions with the aim of further improving services
Working conditions
Hours
Environment
Travel
UK employment status
Full-time
70%
Part-time
10%
Self employed
20%
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Find a jobTop skills
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- Adaptability
- Building relationships
- Verbal communication
- Written communication
- Creative
- Problem solving
- Researching
- Attention to detail
- Developing a plan
- Making decisions
Skills Explorer
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Our Skills Explorer tool will help you understand what skills you have and match them to jobs that might suit you.
Use the Skills Explorer toolGetting in
Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you'll need.
Foundation Apprenticeships
Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.
You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.
Interested? Find out what's on offer at your school on Apprenticeships.scot.
Qualifications
There are a variety of routes that students can follow to become highly employable in the field of service design.
Many Service Designers have a degree or postgraduate qualifications in specialised topics including:
- Design Innovation
- Service Design
- Computer Science
- Software Development
- Business Design
There are also many relevant Modern and Graduate Apprenticeships available that provide a wide base of skills for a career as a Service Designer. Apprenticeships provide a recognised qualification and paid practical experience in a real-world work environment. Apprenticeships relevant to service design include:
- Digital Marketing
- IT: Software Development
- Data Analytics
Find out more about apprenticeships in Scotland.
Membership of an industry organisation can also be a valuable way to build contacts within the industry and land a suitable role.
The Service Design Network is an industry organisation fostering collaboration in service design.
Useful subjects
Useful subjects:
- Design and Technology
- Art and Design
- Business
Foundation Apprenticeships at S5/S6 level can develop fundamental skills highly valued by employers looking for competent Service Designers. For example, a Foundation Apprenticeship in Business Skills equips students with people management, business review and performance analysis skills that are highly transferrable to a career in service design.