Career outlook for quality assurance officer
UK Salary Ranges
Currently employed in Scotland
What's it like?
You’ll need to be good at analysing products, situations and data, as well as problem solving to find better ways of working. Writing processes and making recommendations is only part of your job; you’ll also need to be good at motivating people to put them into practice.
For example, you might analyse new products to check they’re safe to use. Or you might use quality assurance software to check your company’s work meets customer expectations. If anything falls short, you’ll recommend what to change.
Sometimes your work will be motivated by meeting legal standards – and keeping your organisation on the right side of health and safety law. At other times, your focus will be on the standards set by the business itself. Laws and industry trends change all the time, so you’ll need to keep up to date and react quickly when changes happen.
What you’ll do
- Conduct quality audits and inspections on new products and services
- Provide feedback after audits and recommend ways to improve
- Make sure all products and processes comply with safety standards
- Investigate complaints to identify how an issue occurred and suggest ways to stop it happening again
- Manage a team of quality control technicians
- Work with colleagues to develop new procedures for product analysis
- Keep up to date with product trends
UK employment status
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- Verbal communication
- Working with technology
- Written communication
- Problem solving
- Attention to detail
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