Motor vehicle parts person

You would make sure customers get the parts they need to fix their car, van or other vehicles.

You’d work with individuals, garages and car dealerships. You’d give advice on spares, collect all the items together for an order and then deliver the parts to the customer.

You could concentrate on spares and accessories for cars, small vans and motorcycles. Or you might specialise in heavy vehicles, such as lorries, buses and coaches, or plant machinery like diggers and trucks.

You may be required to understand parts specific to electric and hybrid vehicles.

You would:

• Tell customers what parts they might need for their vehicle

• Take orders face to face, over the phone and via email

• Check availability of parts on computerised stock records

• Get parts from the storeroom or warehouse or order them from suppliers

• Put orders together

• Arrange for orders to be sent by courier or make deliveries yourself

• Deal with payments

• Raise invoices and issue receipts

• Create shop window and shelf displays

• Order supplies, put stock away and update records

You’d need a good knowledge of how motor vehicles work and be able to explain technical details to customers.

• Institute of the Motor Industry – careers information for people working in the automotive industry