Motor vehicle parts person

motor vehicle service adviser
Garage services
Support

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would make sure customers get the parts they need to fix their car, van or other vehicles.

You’d work with individuals, garages and car dealerships. You’d give advice on spares, collect all the items together for an order and then deliver the parts to the customer.

You could concentrate on spares and accessories for cars, small vans and motorcycles. Or you might specialise in heavy vehicles, such as lorries, buses and coaches, or plant machinery like diggers and trucks.

You would:

  • Tell customers what parts they might need for their vehicle
  • Take orders face to face, over the phone and via email
  • Check availability of parts on computerised stock records
  • Get parts from the storeroom or warehouse or order them from suppliers
  • Put orders together
  • Arrange for orders to be sent by courier or make deliveries yourself
  • Deal with payments
  • Raise invoices and issue receipts
  • Create shop window and shelf displays
  • Order supplies, put stock away and update records

You’d need a good knowledge of how motor vehicles work and be able to explain technical details to customers.

Working conditions

Hours

You would usually work between 37 and 40 hours a week. Many companies operate a rota system, which includes evenings and weekends.

Travel

Your job may involve some travel, for example when making deliveries.

UK employment status

Full-time

Part-time

Self employed

Here are some of the skills that people in this job would be most likely to have:

  • Communicating with people
  • Explaining things
  • Working as part of a team
  • Helping customers
  • Using computers
  • Finding solutions to problems
  • Planning and organising
  • Working with numbers

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Qualifications

You do not need formal qualifications to enter this job but many employers look for a good general education (SCQF level 4/5).

Useful subjects

  • Maths
  • English
  • Science subjects
  • Technologies subjects

Helpful to have

Qualifications that demonstrate physical fitness, customer service and practical skills such as Skills for Work Automotive Skills (SCQF level 4).

Once in the job you can complete a Scottish Vocational Qualification in Vehicle Parts Operations (SVQ level 2).