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Market research interviewer

Ask people questions and collect their answers to provide information to businesses or organisations about public opinion.

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£327

Entry level

£462

Experienced

Monthly

£1,417

Entry level

£2,000

Experienced

Yearly

£17,000

Entry level

£24,000

Experienced

800

people are currently employed

Low growth

No change in number of jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would ask people questions and collect their answers to provide information to businesses or organisations about public opinion.

You would stop people in the street or phone them to get them to spend time with you and answer your questions.

You’ll need to listen carefully and record the information correctly and clearly: it would be useful to have neat writing.

You’d work for a research agency which would run the project. The agency would prepare a questionnaire designed to find the information that an organisation or business needs.

You might be asking questions for:

  • All sorts of businesses

  • An advertising agency

  • A government department or agency

  • A charity

  • A polling organisation

As part of a team, you would:

  • Go to an information session (briefing) about the research project

  • Stop people in the street, phone them or go to their home to ask them questions

  • Explain about the research and how it’ll be used

  • Ask a number of set questions from the questionnaire

  • Record people’s answers on paper forms, a hand-held computer or video

  • Organise the results and pass them back to the market research organisation

The agency would require you to complete a set number of interviews with people from the target audience. You’d need to be friendly and polite but also move on quickly if someone isn’t interested.

Hours

Part-time and short-term temporary work is common. Hours can be irregular, including evenings and weekends. Some organisations offer more long-term contracts after a few months.

Environment

You may interview people face-to-face in the street, in shopping centres or door-to-door. This can mean spending a long time on your feet in all weather conditions. As a telephone interviewer, you may work from a call centre or from home.

Travel

You may need a car to travel to different sites.

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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • observation
  • questioning
  • empathising
  • cooperating
  • written communication
  • verbal communication
  • listening
  • understanding
  • attention to detail
  • filtering

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

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Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • English

  • English and Communication

  • People and Society

There are no formal qualifications required to enter this role.

Qualifications and experience that show some understanding of marketing, communication skills and ICT skills such as Skills for Work Creative Digital Media (SCQF level 4) or Retailing (SCQF level 5).

Experience of dealing with the public, in any kind of customer service job.

Fluency in a language other than English may be useful. 

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