IT trainer

You would show people how to make the most of their computers and teach them how to use different systems.

You could work in the training department of a large organisation or for an IT training company, a college or a university.

You could teach people to use programs for word processing and spreadsheets, or train them in more technical areas such as computer programming or maintenance. If you work for a company, you may do training for in-house systems, for example showing accounts staff how to use a new payroll system.

You would:

• Assess people’s training needs and agree learning aims

• Design new training programmes or adapt existing ones

• Make training materials

• Prepare the training room and resources

• Deliver training programmes

• Judge how useful the training is

• Give constructive feedback to learners and management

• Make ongoing improvements

• Organise a schedule of training for new systems or software

• Design e-learning materials for a virtual learning environment

You’d need to adapt your teaching and materials to your students’ knowledge and capabilities. Some software and systems are easier than to use than others so you’d need to be patient and tactful as learners make progress at different speeds.

You’d update learners’ records, and check whether your training has met their needs.

You’d need to keep updating your knowledge of commonly-used IT programs and systems.

• Digital World - Careers inspiration, advice and the stories of Scottish firms making their mark in the global tech industry

• Tech Skills – learner resources for digital careers Tech Partnership website about different roles in digital and routes into these careers