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Insurance broker

Get people the best deal to protect them financially against accidents and problems.

Also known as: insurance agent

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£385

Entry level

£1,250

Experienced

Monthly

£1,667

Entry level

£5,417

Experienced

Yearly

£20,000

Entry level

£65,000

Experienced

2,400

people are currently employed

Low growth

100 more jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would get the best deal to protect people and companies financially against accidents and problems.

People will trust you to find the best, value-for-money insurance policy for them and their circumstances.

If you work in retail insurance you would find car, home, life, pet and travel insurance for individuals. You’d organise insurance for companies to protect its property and any unexpected interruptions to business.

In commercial insurance you'd deal with more complex high value situations. This could mean working for companies in the marine, aviation, oil and gas and financial industries.

It also includes unusual requests, like insuring sportspeople and celebrities.

You would:

  • Check your client’s needs and assess their risks

  • Compare features, level of cover and price of different insurance policies

  • Negotiate the best policy terms with the insurers

  • Arrange insurance cover for your client

  • Renew or change existing policies

  • Make sure that the insurance cover meets legal requirements

  • Collect insurance premiums and process accounts

  • Advise customers who need to claim on their insurance policy

  • Keep detailed records using computer systems

  • Issue documentation

  • Prepare reports for insurance underwriters and surveyors in complex cases

You would offer products from more than one insurance provider, so your advice must be impartial. You’d need to keep up to date about insurance products and financial markets.

Hours

You would typically work standard office hours Monday to Friday. Some brokers open on Saturdays. Part-time work is also possible.

Environment

You would be mainly office-based, contacting clients over the telephone and by email, although in some jobs you may travel locally to visit client companies.

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Related industries

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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • negotiating
  • developing a plan
  • attention to detail
  • observation
  • working with numbers
  • written communication
  • verbal communication
  • building relationships

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

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Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Accounting

  • Business

  • Mathematics

  • Foundation Apprenticeship: Financial Services

  • Foundation Apprenticeship: Accountancy

  • Applications of Mathematics

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

When applying straight from school you will usually require Nationals and many employers prefer Highers. Or qualifications at SCQF levels 4 to 6 or relevant work-based qualifications such as Modern Apprenticeship in Providing Financial Services (SVQ level 2/3).

A relevant Higher National Certificate (SCQF level 7), Higher National Diploma (SCQF level 8), or a degree (SCQF level 9/10) is usually required to gain access to graduate training schemes.

Larger insurance broking companies increasingly offer graduate training programmes for applicants with a 2:2 honours degree or above. Qualifications in accounting, business management, economics, finance, mathematics and statistics are particularly useful.

Qualifications and experience in finance and/or customer service such as Skills for Work Financial Services (SCQF level 5).

Once in the job a range of professional qualifications are available.

Most individuals study insurance qualifications from Chartered Insurance Institute (CII) but to be eligible to offer certain types of financial advice such as life, health or mortgage insurance you will require an appropriate Financial Conduct Authority (FCA) qualification.

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