Hotel porter
Welcome guests to a hotel and carry their luggage to their room. Help them with small tasks to make their stay more relaxing.
![](http://images.ctfassets.net/4mpdf15r5lc4/2DP1hgg4QwD5qdD0nXR36L/2d781cf1e32bc74898511d5c8d041d8b/Category-Hospitality__Catering_and_Tourism.webp)
About the job
Salary
Source: National Careers Service
Weekly
£269
Entry level
£365
Experienced
Monthly
£1,167
Entry level
£1,583
Experienced
Yearly
£14,000
Entry level
£19,000
Experienced
1,400
people are currently employed
Low growth
No change in number of jobs in 5 years
These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics
What it's like
You would welcome guests to a hotel and carry their luggage to their room. You’d help them with small tasks, like getting directions or booking taxis, to make their stay more relaxing.
You’d be based at reception or at the porters' desk so you’d often be the first person to greet guests at a hotel.
You’d be polite and friendly, welcome them to the hotel and see to their needs.
You would:
Help guests by carrying luggage
Tell them about the hotel facilities
Arrange taxis and book tickets
Do errands, such as taking and picking up dry cleaning
Take messages
Give directions
Respond to safety and security issues
Answer queries and make reservations
If the hotel has a conference suite, you may be responsible for moving and setting up equipment. You might also cover reception duties when required.
As a head porter, for example in a large hotel, you would be responsible for supervising a team of porters and door staff, organising rotas and being involved in recruitment.
You’d need to be smart and take health, safety and security issues seriously.
![](/assets/job-profiles/clock.webp)
Hours
![](/assets/job-profiles/pin.webp)
Environment
Explore more information about this job
Here are some useful links to learn more about this career:
Other careers that you might like
Stagehand
Related industries
Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.
Tourism
Top skills
Skills are things you're good at. Whether you know what yours are or not, everyone has them!
It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Here are some of the skills you'll need to do this job:
- empathising
- social conscience
- building relationships
- supporting
- cooperating
- verbal communication
- reliable
- positive attitude
- resilience
![](/assets/job-profiles/illustration-skillls.webp)
Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
Getting in
Explore the sections shown for more information about getting into this career.
You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.
Always contact the college, university or training provider to check exactly what you'll need.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
Skills for Work: Hospitality
There are no formal qualifications required to enter this job but a good general education (SCQF level 4/5) may be required by some employers.
Training is mainly on the job.
A driving licence.
You must be over 18 if you have to serve alcohol.
Explore over 22,000 courses in Scotland
Find the perfect course to boost your career.
![](/assets/job-profiles/illustration-job-search.webp)