Career outlook for hotel manager
UK Salary Ranges
Currently employed in Scotland
What's it like?
You would oversee all aspects of running a hotel so guests can enjoy their stay and the hotel makes a profit.
You’d be responsible for making sure that the hotel runs smoothly. You’d oversee housekeeping services, such as cleaning the rooms, and general maintenance. You’d use your business skills to manage the budget and marketing.
Large hotels may have a manager for each department, reporting to the general manager. In smaller hotels, the manager is more involved in the day-to-day running of the hotel, often dealing directly with guests. You will need to be tactful and quickly sort out any problems that guests may have.
- Set annual budgets
- Analyse financial information and statistics
- Set business targets and marketing strategies
- Manage the staff
- Organise the maintenance of the building
- Make sure security is effective
- Deal with customer complaints and comments
- Make sure the hotel follows regulations such as licensing laws
- Persuade companies to book the facilities for entertainment and conferences
In larger hotels you will spend a lot of time in meetings with the heads of departments.
UK employment status
Create a qualification route
We've found some examples of the qualifications that could help you get this job.Discover my route
Search course options
Thinking about your future? There are lots of courses available that could interest you. Use our course search to explore course options.Find courses
Search job opportunities
If you're looking for your new career our job search can help you. Discover interesting opportunities and decide your next steps.Find a job
Here are some of the skills needed for this job. Sign in to see how your skills match up.
- Positive attitude
- Verbal communication
- Attention to detail
- Developing a plan
- Managing resources
- Making decisions
- Motivating others
- Taking responsibility
Your skills can help you choose the career that's right for you. You can build your skills through work, study or activities you do in your spare time.
Our Skills Explorer tool will help you understand what skills you have and match them to jobs that might suit you.Use the Skills Explorer tool
Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you'll need.