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Funeral director

Help bereaved families with the arrangements for funerals. Give people advice and support at a distressing time.

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£385

Entry level

£519

Experienced

Monthly

£1,667

Entry level

£2,250

Experienced

Yearly

£20,000

Entry level

£27,000

Experienced

1,600

people are currently employed

Low growth

100 more jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would help bereaved families with the arrangements for funerals. You’d give people advice and support at a distressing time.

You’d talk with the family of the deceased person, make the funeral arrangements and help them complete the legal requirements for the burial or cremation. You’d need to be able to deal sensitively with people who are distressed.

You’d arrange for the body of the deceased to be kept at your funeral home or another location – the place of rest – before the funeral.

You would:

  • Take details from relatives or friends of the deceased

  • Transfer the body to the place of rest before the funeral

  • Give advice and arrange details of the funeral

  • Arrange the date and time of the funeral with the church, cemetery or crematorium

  • Organise flowers, transport and death notices in the newspapers

  • Advise on legal requirements and help people complete the paperwork

  • Prepare the body for burial or cremation

  • Arrange for friends and relatives to visit the place of rest

  • Receive floral tributes and donations to charity

  • Advise on types of memorials, such as headstones

You would travel in the hearse to the funeral and make sure that everything runs smoothly during the ceremony.

You may also give people advice about coroners' procedures if necessary.

Hours

Your working hours would vary, and you could be on a rota system. Most of your administration work would be done during office hours, but you would often need to visit clients in the evenings or at weekends. You would be on call 24 hours a day, 365 days a year.

Environment

Attending funerals involves being outdoors in all weather conditions.

Travel

In some jobs you may have to drive vehicles to transport the deceased.

Explore more information about this job

Here are some useful links to learn more about this career:

Other careers that you might like

  • Cemetery worker
  • Crematorium technician
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    Top skills

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    It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

    Here are some of the skills you'll need to do this job:

    • empathising
    • supporting
    • written communication
    • verbal communication
    • listening
    • attention to detail
    • developing a plan
    • time management
    • ethical
    • positive attitude

    Your skills are important

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    Getting in

    Explore the sections shown for more information about getting into this career.

    You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

    Always contact the college, university or training provider to check exactly what you'll need.

    Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

    • Care

    • Human Biology

    The normal route is to enter the industry as a funeral service operative. You may start as a funeral service arranger and administrator then progress while on the job.

    There are no set qualifications to become an operative, however some employers prefer entrants to have some National 4/5 qualifications (SCQF level 4/5).

    A full clean driving licence.

    National Association of Funeral Directors (NAFD) offers an online course in Funeral Service Awareness which leads to the Certificate of Training.

    Once in the job you may be able to take a NAFD National Certificate in Funeral Arranging and Administration. 

    To be physically fit.

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