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Credit manager

Decide whether your company should lend money to a person or business or let them have goods and services before they have paid for them.

Also known as: credit controller

About skillsGetting in

About the job

Salary

Source: LMI for All

Weekly

£890

Average

Monthly

£3,856

Average

Yearly

£46,280

Average

9,600

people are currently employed

High growth

500 more jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics

What it's like

You would decide whether your company should lend money to a person or business or should let them have goods or services before they have paid for them.

If you do give them credit, you’d also agree with them how quickly they should pay back the money they owe your company.

You could work for a finance company or for any company that sells goods or services.

You’d lead a team which would assess whether a customer might borrow the money and not pay it back, or take goods and services and not pay for them.

You could focus either on commercial credit where you’d deal with business customers or consumer credit where you’d deal with money borrowed by members of the public.

In either area, you would:

  • Check customers’ credit rating with banks and credit reference agencies

  • Decide whether to offer credit

  • Set up the terms of credit and make sure that the customer pays on time

  • Negotiate repayment plans

  • Stop supplies of goods if business customers are late in paying

  • Start legal action to recover debts if necessary

In insolvency or bankruptcy cases you would liaise with other companies who are owed money, arrange for sheriff officers to reclaim the goods, or deal with the liquidators if a company’s assets are to be sold off.

You’d manage a team of credit controllers or accounting technicians.

In a smaller company, you might also do general accounting and administrative work.

Hours

In a full-time job you would work between 35 and 40 hours a week Monday to Friday. Overtime may be necessary at busy times such as the end of the financial year. Part-time work may be available.

Environment

You would be mainly office-based.

Travel

You might travel to visit customers or attend court.

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Related industries

Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.

  • Financial services
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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Here are some of the skills you'll need to do this job:

  • negotiating
  • making decisions
  • reliable
  • time management
  • taking initiative
  • managing resources
  • attention to detail
  • observation
  • working with numbers
  • verbal communication

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore the sections shown for more information about getting into this career.

You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

Always contact the college, university or training provider to check exactly what you'll need.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Accounting

  • Business

  • Economics

  • Mathematics

  • Skills for Work: Financial Services

  • Foundation Apprenticeship: Financial Services

  • Foundation Apprenticeship: Accountancy

  • Applications of Mathematics

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

You would need qualifications at SCQF level 4 to 5 or equivalent qualifications; or a Modern Apprenticeship in Accounting (SVQ levels 2-4) or Providing Finance Services (SVQ level 2/3); or other relevant professional experience/qualifications.

Qualifications that demonstrate customer service skills and understanding of finance such as Skills for Work Financial Services (SCQF level 5) or a Higher National Certificate (SCQF level 7), Higher National Diploma courses (SCQF level 8) in business or financial services. 

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