Credit manager

credit controller
Financial services

Career outlook for credit manager

UK Salary Ranges





Currently employed in Scotland


Salary information is provided by the "National Careers Service". "Oxford Economics" supplies job forecasts and employment figures. Due to COVID-19 the jobs market is constantly changing. Some of the information may not reflect the current situation.

What's it like?

You would decide whether your company should lend money to a person or business or should let them have goods or services before they have paid for them.

If you do give them credit, you’d also agree with them how quickly they should pay back the money they owe your company.

You could work for a finance company or for any company that sells goods or services.

You’d lead a team which would assess whether a customer might borrow the money and not pay it back, or take goods and services and not pay for them.

You could focus either on commercial credit where you’d deal with business customers or consumer credit where you’d deal with money borrowed by members of the public.

In either area, you would:

  • Check customers’ credit rating with banks and credit reference agencies
  • Decide whether to offer credit
  • Set up the terms of credit and make sure that the customer pays on time
  • Negotiate repayment plans
  • Stop supplies of goods if business customers are late in paying
  • Start legal action to recover debts if necessary

In insolvency or bankruptcy cases you would liaise with other companies who are owed money, arrange for sheriff officers to reclaim the goods, or deal with the liquidators if a company’s assets are to be sold off.

You’d manage a team of credit controllers or accounting technicians.

In a smaller company, you might also do general accounting and administrative work.

Working conditions


In a full-time job you would work between 35 and 40 hours a week Monday to Friday. Overtime may be necessary at busy times such as the end of the financial year. Part-time work may be available.


You would be mainly office-based.


You might travel to visit customers or attend court.

UK employment status





Self employed


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  • Verbal communication
  • Working with numbers
  • Observation
  • Attention to detail
  • Managing resources
  • Taking initiative
  • Time management
  • Reliable
  • Making decisions
  • Negotiating

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Foundation Apprenticeships

Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.

You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.

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You would need qualifications at SCQF level 4 to 5 or equivalent qualifications; or a Modern Apprenticeship in Accounting (SVQ levels 2-4) or Providing Finance Services (SVQ level 2/3); or other relevant professional experience/qualifications.

Useful subjects

  • English (required by many courses and employers)
  • Maths (required by many courses and employers)
  • Accounts
  • Economics
  • Business or ICT subjects

Helpful to have

Qualifications that demonstrate customer service skills and understanding of finance such as Skills for Work Financial Services (SCQF level 5) or a Higher National Certificate (SCQF level 7), Higher National Diploma courses (SCQF level 8) in business or financial services.