Civil enforcement officer

traffic warden parking attendant

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would make sure that people respect and obey the rules that make public roads and parking spaces safe and available for everyone to use.

You would walk around public streets and local council carparks to check that people are following the traffic and parking regulations. For example, you’d make sure that people aren’t wrongly using spaces that are reserved for disabled drivers. You’d check that drivers aren’t inconveniencing other people by parking for too long on a busy road.

You’d apply the rules fairly. You’d need to explain issues to people who may be angry when you tell then they have broken the regulations.

You would:

  • Record and issue Penalty Charge Notices to people
  • Check parking meters and car park equipment, and report damage or faults
  • Check that car parks are clean and tidy
  • Report defective signs and road markings
  • Identify and reporting abandoned vehicles
  • Explain regulations to motorists and advise them about parking facilities
  • Check tickets and take payments in some car parks

You would work with other professionals like the police or police community support officers to report incidents like anti-social behaviour.

You’d also need to attend court or tribunal if someone refuses to accept and pay a parking ticket.

You would use hand-held computers and printers for recording and issuing penalty notices and cameras to record vehicles that break the regulations. You’d use a two-way radio or mobile phone to keep in contact with your supervisors.

Working conditions

Hours

You would usually work shifts between 8am and 8pm. This would be on a rota including Saturdays and sometimes Sundays. Some jobs may be part-time.

Environment

You would spend most of the day patrolling on foot and be out in all weathers. You would be expected to wear a uniform and waterproof clothing.

Travel

You may use a vehicle to travel between different areas, using a car, motorcycle or moped, depending on your job role.

UK employment status

Full-time

Part-time

Self employed

Here are some of the skills that people in this job would be most likely to have:

  • Communicating with people
  • Explaining things
  • Working as part of a team
  • Working on your own
  • Accuracy
  • Using computers
  • Coping with pressure
  • Working with numbers
  • Making decisions

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Qualifications

You do not need formal qualifications, but a good general education is useful and some employers may prefer you to have some subjects at National 4 or 5 (SCQF level 4/5) 

Useful subjects

  • Maths
  • English
  • ICT
  • Physical education
  • Languages
  • Social studies such as psychology

Helpful to have

Qualifications and experience that demonstrate physical fitness and experience working with the public such as Skills for Work Uniformed and Emergency Services (SCQF level 4).

A driving licence and basic knowledge of the Highway Code may also be helpful.

You may have to take an entry test, including writing skills, and possibly numerical skills.