Civil enforcement officer
Make sure that people respect the rules that make public roads and car parks safe and available for everyone to use.
Also known as: traffic warden, parking attendant
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About the job
Salary
Source: National Careers Service
Weekly
£385
Entry level
£538
Experienced
Monthly
£1,667
Entry level
£2,333
Experienced
Yearly
£20,000
Entry level
£28,000
Experienced
900
people are currently employed
Low growth
No change in number of jobs in 5 years
These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: Oxford Economics
What it's like
You would make sure that people respect and obey the rules that make public roads and parking spaces safe and available for everyone to use.
You would walk around public streets and local council carparks to check that people are following the traffic and parking regulations. For example, you’d make sure that people aren’t wrongly using spaces that are reserved for disabled drivers. You’d check that drivers aren’t inconveniencing other people by parking for too long on a busy road.
You’d apply the rules fairly. You’d need to explain issues to people who may be angry when you tell then they have broken the regulations.
You would:
Record and issue Penalty Charge Notices to people
Check parking meters and car park equipment, and report damage or faults
Check that car parks are clean and tidy
Report defective signs and road markings
Identify and reporting abandoned vehicles
Explain regulations to motorists and advise them about parking facilities
Check tickets and take payments in some car parks
You would work with other professionals like the police or police community support officers to report incidents like anti-social behaviour.
You’d also need to attend court or tribunal if someone refuses to accept and pay a parking ticket.
You would use hand-held computers and printers for recording and issuing penalty notices and cameras to record vehicles that break the regulations. You’d use a two-way radio or mobile phone to keep in contact with your supervisors.
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Hours
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Environment
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Travel
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Top skills
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It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Here are some of the skills you'll need to do this job:
- researching
- building relationships
- verbal communication
- attention to detail
- making decisions
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Getting in
Explore the sections shown for more information about getting into this career.
You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.
Always contact the college, university or training provider to check exactly what you'll need.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
Administration and Information Technology
You do not need formal qualifications, but a good general education is useful and some employers may prefer you to have some subjects at National 4 or 5 (SCQF level 4/5).
Qualifications and experience that demonstrate physical fitness and experience working with the public such as Skills for Work Uniformed and Emergency Services (SCQF level 4).
A driving licence and basic knowledge of the Highway Code may also be helpful.
You may have to take an entry test, including writing skills, and possibly numerical skills.
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