Care service manager

care home manager registered care home manager

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would be responsible for the overall management of a care service. This could be a care home service, a daycare service for adults or a service which provides support to people in their own homes.
 
You’d make sure that the workers in the service are well supported and happy in their jobs, as this will help them to provide the best care. 

You would register with the Scottish Social Services Council (SSSC) and adhere to the Codes of Practice for Social Service Workers and Employers. 

The care service might provide support to:

  • Older people
  • People experiencing mental health problems
  • People with learning disabilities
  • Children, young people and families in their own homes
  • People who are at the end of their life
  • People with physical disabilities

As the registered manager, you’d make sure that the service is good quality and meets National Care Standards. The standards ensure people are cared for with dignity, respect and compassion.

You would:

  • Have overall responsibility for the health and safety of people using the service and the staff providing the support
  • Be responsible for promoting the rights of people using the service, and safeguarding them against harm
  • Be involved in the selection and recruitment of staff. You’d also be responsible for managing and developing your team, arranging training and providing regular supervision
  • Get to know the people using the service well. You would need a good understanding of their illness, disability or support needs so your team can offer the right care
  • Provide information, advice and support to people using the service, their families and carers
  • Develop good working relationships with carers, families, health professionals and other agencies
  • Create opportunities for people using the service to contribute to the local community and access local services

You would also need business skills to ensure the care service is run effectively and within available resources.

You would:

  • Be responsible for budgets
  • Monitor business performance
  • Raise funds
  • Negotiate contracts
  • Develop policies and practices to help meet the National Care Standards

Working conditions

Hours

You would usually work 35 to 40 hours a week, which may include shifts, weekends, and some on-call duties (in the event of an emergency).

Environment

For some jobs you may need to live-in. This work can be emotionally and physically demanding.

UK employment status

Full-time

Part-time

Self employed

Here are some of the skills that people in this job would be most likely to have:

  • Communicating with people
  • Working as part of a team
  • Taking the lead
  • Caring for people
  • Being tactful
  • Using computers
  • Budgeting
  • Planning and organising
  • Paying attention to detail
  • Making decisions

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

To understand more, have a look at what are my skills?

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Foundation Apprenticeships

Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.

You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.

Interested? Find out what's on offer at your school on Apprenticeships.scot.

Qualifications

You would have a degree (SCQF Level 9) in social work, nursing, occupational therapy or another related discipline.

You could also have relevant work-based experience or qualifications.

It’s possible to progress into this role with an SVQ in Social Services and Healthcare (SCQF Level 7). Once you’re in the role, your employer would support you to complete an SVQ in Social Services and Healthcare (SCQF Level 9).

You would also need to work towards an SVQ in Care Services Leadership and Management (SCQF Level 10) regardless of your qualification route.

Useful subjects

  • English (required)
  • Maths (required)
  • Care
  • Childcare & development
  • Sciences such as biology
  • Administrative subjects
  • Business subjects
  • Social studies such as psychology and modern studies
  • Health & food technologies

You will also need

You would register with the Scottish Social Services Council (SSSC) and have approved membership of the Protecting Vulnerable Groups (PVG) Scheme run by Disclosure Scotland.

Experience in the care sector is important for this role. You might have experience as a support worker or supervisor. Or you might come from a background in social work, nursing or another related profession. 

 

Helpful to have

  • Training in counselling
  • A driving licence is useful and may be required for some roles