Bank manager

building society manager branch manager credit union manager
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Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would run a branch of a bank or building society and lead the team of customer advisers.

You’d make sure that people who come into the branch to manage their money get a good service. Your team would advise them about the best options for them and their circumstances.

You’d attract new customers and increase the sales of your bank’s financial products and services. These could include savings schemes, mortgages, loans, insurance and credit cards.

You would:

  • Understand the needs of individual and business customers
  • Develop a business plan for your branch
  • Oversee sales targets and budgets and produce figures and reports
  • Assess the risks of lending money to customers
  • Tell your team about business, marketing and sales plans and explain how to make them work
  • Motivate your staff to meet the sales targets
  • Maintain the brand image and corporate policies
  • Take responsibility for staff supervision and training
  • Make sure that staff follow rules and procedures to prevent fraud
  • Deal with any customer complaints
  • Go to meetings and conferences
  • Promote the bank’s services in the local community

You might run one or several retail (high street) branches.

You would need a thorough understanding of financial product regulations and the legal aspects of banking.

Working conditions

Hours

In a retail bank branch you would usually work 9am to 5pm, Monday to Friday. You would also work some Saturday mornings, although some larger high street branches are now opening for longer hours on a Saturday. Some out of hours work can be involved, and you may also be on a rota for security callouts. Part-time work and job sharing may be available

Environment

You would be based in an office at your branch.

Travel

If you were responsible for several branches in an area, you would need to travel regularly between them.

UK employment status

Full-time

Part-time

Self employed

People behind the job

Meet real people who’ve done this job – hear their stories and the path they took to get there.

Here are some of the skills needed for this job. Sign in to see how your skills match up.

  • Delegating
  • Taking responsibility
  • Negotiating
  • Making decisions
  • Managing resources
  • Verbal communication
  • Written communication
  • Building relationships
  • Working with numbers
  • Problem Solving

Build your skills

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Foundation Apprenticeships

Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.

You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.

Interested? Find out what's on offer at your school on Apprenticeships.scot.

Qualifications

An honours degree (SCQF level 10) at 2:1 or above for entry to most graduate training programmes. You can apply to this job with a degree in any subject (SCQF level 9/10) but business, economics, accounting, finance or management subjects are recommended.

Alternatively you can apply to a Technical Modern Appreticeship in Banking (SVQ level 4). To enter an apprenticeship usually requires National 4/5s and four to five Highers or equivalent qualifications such as an Higher National level (SCQF level 7/8).

Or you could enter from other jobs within a bank through internal promotion.

Useful subjects

  • English (required by most courses and employers)
  • Maths  (required by most courses and employers)
  • Accounts
  • Economics
  • Statistics
  • Business
  • ICT subjects