Career outlook for airport information assistant
UK Salary Ranges
Currently employed in Scotland
What's it like?
You would give passengers in the airport accurate information about flights and schedules. You'd provide clear directions so they can find their way around the airport.
You'd help people with information about changes to flights, including passengers who may be impatient or angry after a tiring journey or delays.
- Give out information about flights and airport services
- Direct passengers to find their way around the airport, for example, to send them to the right departure gate
- Answer telephone enquiries
- Make announcements on the public address system
- Handle complaints
- Update and monitor the computerised flight information system
Most of your time would be spent at the information desk in the main concourse, working as part of a small team.
In smaller airports you may also exchange foreign currency, book hotels and car hire and deal with lost property.
UK employment status
Create a qualification route
We've found some examples of the qualifications that could help you get this job.Discover my route
Search course options
Thinking about your future? There are lots of courses available that could interest you. Use our course search to explore course options.Find courses
Search job opportunities
If you're looking for your new career our job search can help you. Discover interesting opportunities and decide your next steps.Find a job
Here are some of the skills needed for this job. Sign in to see how your skills match up.
- Positive attitude
- Attention to detail
- Verbal communication
Your skills can help you choose the career that's right for you. You can build your skills through work, study or activities you do in your spare time.
Our Skills Explorer tool will help you understand what skills you have and match them to jobs that might suit you.Use the Skills Explorer tool
Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you'll need.