Administrative officer (courts)

You would do administrative work to make sure the Scottish law courts and tribunals provide an efficient and effective service.

You could be based in a court or another office.

You’d handle important legal documents like writs, summonses, divorce papers and records of fines.

You would:

• Answer enquiries from the public at a counter, on the phones and by letter
• Sort out mail and get important legal documents to the right people
• Create and update records on the computer system
• Produce court documents
• Carefully organise case papers and prepare files for court hearings
• Prepare court minutes, issue letters, order reports and file processes or complaints
• Do photocopying and filing
• Assist with the custody co-ordinator desk
• Process search warrants and production warrants
• Deal with money and maintain financial records
• Move files and documents between offices and courtrooms
• Help to prepare statistics and reports

You would have contact with a wide variety of people in the justice system including Sheriffs, Justices and lawyers. You’d need to be confident dealing with people and give consistent and reliable answers to their queries.

You need to able to deal with people in what could be a difficult situation for them. They might be anxious and worried about being in court so it would be important to be calm and tactful in dealing with them.

With experience you might also supervise colleagues.