Human resources officer

personnel officer

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would find and hire the right employees for your organisation or business. You’d make sure that staff are treated fairly and understand the rules of your workplace.

You’d organise development and training opportunities. And if someone is experiencing difficulties – either professional or personal – you’d arrange for them to get support or services that could help.

You would:

  • Hire staff by advertising and interviewing
  • Work with other managers to plan future staff needs
  • Keep employee records
  • Provide staff training and development
  • Make sure staff have the right pay and benefits
  • Arrange staff services such as welfare and counselling
  • Deal with complaints and discipline procedures
  • Promote equality and health and safety
  • Advise colleagues on matters like pay negotiations, redundancy and employment law
  • Develop HR policies and procedures
  • Write staff handbooks

In large organisations, you may specialise in one or two of these areas. In smaller companies you would usually deal with all aspects of the job.

You’d need to be tactful and approachable but sometimes you’d need to be firm too. It is very important to respect people’s confidentiality.

Working conditions

Hours

In a full-time job you would normally work standard office hours, Monday to Friday. Part-time and temporary work are often available.

Environment

You would mainly be based in an office.

Travel

You may need to travel to meetings, especially if you worked in a company with more than one site.

UK employment status

Full-time

Part-time

Self employed

Here are some of the skills that people in this job would be most likely to have:

  • Communicating with people
  • Working as part of a team
  • Being tactful
  • Communicating ideas through writing
  • Accuracy
  • Using computers
  • Planning and organising
  • Time management
  • Paying attention to detail

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

To understand more, have a look at what are my skills?

Keep track of your skills in your account and find the jobs, opportunities and courses that suit you.

Click here to view / add your skills

Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Foundation Apprenticeships

Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.

You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.

Interested? Find out what's on offer at your school on Apprenticeships.scot.

Qualifications

The majority of entrants to the job have a Higher National Diploma (SCQF level 8) or a degree (SCQF level 9/10). You can apply for this role with a HND or degree in any subjects but particularly relevant are:

  • Human resource management
  • Business studies
  • Law
  • Management
  • Psychology

You might also get in by completing a postgraduate course in human resource management or related subject or a Master of Business Administration (MBA) degree (SCQF level 11).

Entry requirements for an Higher National Diploma are one to two Highers. Entry to a degree requires nationals (SCQF level 4/5) and four to five Highers. 

Useful subjects

  • English (required by most employers)
  • Maths (required by most employers)
  • Business
  • ICT
  • Numerate and administrative subjects.

Helpful to have

A qualification recognised by the Chartered Institute of Personnel and Development (CIPD), such as:

  • Certificate in Human Resource Practice
  • Certificate in Learning and Development Practice