Cinema or theatre attendant

front-of-house customer service assistant usher crew member guest assistant

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary


Currently employed in Scotland


Five year job forecast


"LMI for All" supplies our salary and employment status information. "Oxford Economics" supplies job forecasts and employment figures.

What's it like?

You’d help people going to a film or play to find their seats, get refreshments and enjoy the show.

You could work in a small independent cinema or theatre. Or you could be employed by a large multiplex cinema chain or a theatre group which runs lots of venues across the country.

Depending on where you work, you would:

  • Check tickets
  • Show people to their seats
  • Sell programmes
  • Sell refreshments from trays or kiosks during the interval
  • Re-stock the refreshment kiosks and trays
  • Deal with any problems or complaints, including noisy audience members
  • Collect litter and tidy up after a show

You’d be responsible for the safety of the audience, for example, making sure that fire exits are not blocked.

You might work in the box office, answering enquiries from the public and selling tickets over the phone and face-to-face.

You might also serve customers in the venue’s bar or cafe.

Working conditions


You would usually work shifts, including evenings and weekends when most performances take place. Part-time work is more common than full-time.


You will usually be provided with a uniform.

UK employment status





Self employed


Here are some of the skills needed for this job. Sign in to see how your skills match up.

  • Positive attitude
  • Attention to detail
  • Verbal communication
  • Cooperating
  • Respecting
  • Working with numbers

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.


There are no formal qualifications required to enter this role but most employers value a good general education.

Helpful to have

Qualifications and experience that demonstrate customer service and administration and IT skills such as Skills for Work Retailing (SCQF level 5).

You may have to be 18 years old for some jobs.

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