Bookmaker

bookie betting shop manager turf accountant
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Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would offer people the chance to bet on sports, games and other future events. Sometimes they’d win money from you and sometimes they’d lose.

You’d take bets on the outcomes of all sorts of sports events including football, rugby and cricket matches and dog and horse races.

Customers might also want to bet on other things including:

  • Who will win reality TV shows
  • Political events like the outcome of a general election
  • Who will win film, book and music awards
  • Whether it will be a white Christmas

If you work 'off course', you’d run a licensed betting office. If you are an ‘on-course’ bookmaker you’d work on location, usually at horse or dog racing tracks. Remote bookmakers deal with online gaming.

You would:

  • Recruit, train and supervise staff
  • Greet customers and explain their options for betting
  • Take customers’ money and pay out the right money when they win
  • Deal with complaints in a tactful way
  • Provide a high level of customer service through your team
  • Set and monitor sales targets
  • Control costs and balance accounts
  • Organise staff rotas

You’d be handling a lot of money, sometimes quite large sums with only a few seconds to get the bet placed.

You’d need to be able to use the computerised system and make quick calculations.

As a manager, you’d be responsible for the security of staff, customers and money. You’ll also need to comply with the law and Gambling Commission regulations.

Working conditions

Hours

If you are an on-course bookmaker, you’ll usually work around 40 hours a week, including some evenings and weekends. You’ll need to work flexibly as betting shops open between 7.30 and 9.30 in the morning, and can stay open until 10pm, seven days a week. If you’re a remote bookmaker, your hours may vary. Part-time work is sometimes possible.

Environment

If you’re an on-course bookmaker, your 'office' would be outdoors in all weather conditions. If you’re a remote bookmaker, you’ll spend most of your time at a computer.

Travel

If you’re an on-course bookmaker, your work could take you all over the country to different sporting events.

UK employment status

Full-time

Part-time

Self employed

Here are some of the skills that people in this job would be most likely to have:

  • Communicating with people
  • Persuading people
  • Taking the lead
  • Using computers
  • Planning and organising
  • Time management
  • Working with numbers

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

To understand more, have a look at what are my skills?

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Qualifications

You do not normally need qualifications for this role however a good general education is useful, including qualifications at SCQF levels 4 to 6 or relevant work-based experience and qualifications such as a Scottish Vocational Qualification in Customer Services (SVQ level 2/3).

You might enter as a management trainee if you have a Higher National Certificate (SCQF level 7) or Higher National Diploma (SCQF level 8); a degree (SCQF level 9/10) in business studies or similar subjects.  

Useful subjects

  • Maths
  • Social studies, in particular those with a numerate or business focus
  • English
  • ICT subjects

You will also need

To be least 18 years old.

Helpful to have

Qualifications and experience that demonstrate customer service, numeracy and business skills such as Skills for Work Financial Services (SCQF level 5) or Retailing (SCQF level 5).

Relevant work-based experience and qualifications such as a Scottish Vocational Qualification in Management (SVQ level 3/4/5).