This qualification is for those who will be involved in the sale of alcohol in both on-sales and off-sales environments. It has been developed to make sure that licence holders comply with current alcohol legislation in Scotland. These standards are necessary because of changes in the law which makes them part of the licensed trade’s responsibility – i.e. a regulatory requirement – to help keep Scotland safer and healthier. The key areas are: • Introduction to licensing • Responsible operation of licensed premises • The effect of alcohol consumption on customers and your business Learners will need a qualification to...

This qualification is for those who are going to be involved in the sale of alcohol in both on-sales and off-sales environments and who already hold a Personal License. It has been developed to make sure that licence holders comply with current alcohol legislation in Scotland. These standards are necessary because of changes in the law which makes them part of the licensed trade’s responsibility – i.e. a regulatory requirement – to help keep Scotland safer and healthier. The key areas are: • Introduction to licensing • Responsible operation of licensed premises • The effect of alcohol consumption on customers...

This 2 day short course will give learners opportunity to gain 2 of the most important qualifications required for working in the Scottish Hospitality Industry.This course includes: - HABC Food Safety Level 2 Qualification- HABC Scottish Certificate for Personal LicenseSCPLH Qualification: This qualification is for those involved in the sale of alcohol in both on-sales and off-sales environments. It has been developed to make sure that licence holders comply with current alcohol legislation in Scotland. These standards are necessary because of changes in the law which makes them part of the licensed trade’s responsibility – i.e. a regulatory requirement –...

The objective of this qualification is to prepare learners for employment in catering role, or to support a role in the workplace.Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, cooking service and handling of food. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.This course is delivered by an experienced Food Safety tutor, approved by the Highfield awarding body of compliance and is available in a group training format or virtually online.

The objective of this qualification is to prepare learners for employment in the customer service industry. The qualification provides learners with the knowledge, understanding and skills needed to work in this sector.WHAT DOES THE QUALIFICATION COVER?Topics include:• understanding how to work in a customer service environment• communication in customer service• the principles of personal performance and development• the principles of working in a business environment • working with others in a business environmentThis course is accredited by the Highfield Awarding Body for Compliance

This qualification is suitable for anyone who is looking to gain employment in a Cafe, or working in any hospitality setting that requires professional barista trained staff. You will achieve a certificate in Coffee & Barista Skills with the HABC Level 2 Customer Service Qualification. This is a hands on practical 2 day programme which covers: - The principles of customer service- Confidence in greeting customers- Taking an order from a customer - Theory of Coffee: Types of beans, origins and process of farming to production- Styles of coffee from Flat White to Cappuccino- Hands on workshop in coffee machine...