This course is conducted on a 1:1 basis.The course syllabus covers:Health and Safety Responsibilities / Basic Principles of Stability / Operators Safety Code and Legislation / Pre-use Inspection Procedures / Traction Battery Maintenance and Charging / Manoeuvring in Restricted Areas / Manoeuvring on sloping surfaces / Laden and Unladen Pallet Handling / Lorry Loading and Unloading Techniques / Pallet Racking Systems and Bulk Stacking / Stillage and IBC Handling and Stacking / Final Theoretical and Practical AssessmentsSuccessful candidates are issued with an RTITB counterbalance forklift truck certificate, Photographic Operator Card and registered on the RTITB NORS database.

The course syllabus covers:Health and Safety Responsibilities / Basic Principles of Stability / Operators Safety Code and Legislation / Pre-use Inspection Procedures / Traction Battery Maintenance and Charging / Manoeuvring in Restricted Areas / Manoeuvring on sloping surfaces / Laden and Unladen Pallet Handling / Pallet Racking Systems and Bulk StackingFinal Theoretical and Practical AssessmentsSuccessful candidates are issued with an RTITB certificate, Photographic Operator Card and registered on the RTITB NORS database.

The course syllabus covers:Health and Safety Responsibilities / Basic Principles of Stability / Operators Safety Code and Legislation / Pre-use Inspection Procedures / Final Theoretical and Practical Assessments for the counterbalance forklift truckSuccessful candidates are issued with an RTITB counterbalance certificate, Photographic Operator Card and registered on the RTITB NORS database.

The course syllabus covers:Health and Safety Responsibilities / Basic Principles of Stability / Operators Safety Code and Legislation / Pre-use Inspection Procedures / Traction Battery Maintenance and Charging / Manoeuvring in Restricted Areas / Manoeuvring on sloping surfaces / Laden and Unladen Pallet Handling / Pallet Racking Systems and Bulk Stacking / Final Theoretical and Practical AssessmentsSuccessful candidates are issued with an RTITB certificate, Photographic Operator Card and registered on the RTITB NORS database.

This half-day course is designed for those who intend to operate in an environment that uses substances hazardous to health. It introduces candidates to substances, the risks and controls available and outlines what to expect from a control of substances hazardous to health (COSHH) assessment. This qualification will prepare individuals to contribute to the safer use of hazardous substances.Tutor support is available through discussion and interaction throughout training but not for examination.An online multiple choice examination has to be achieved to obtain the award.

This 3 day SQA certificated course (SCQF level 5) is designed to enable learners to understand the routes of infection of the blood borne viruses HIV, Hepatitis B, and Hepatitis C. Learners will also investigate possible strategies for prevention of the transmission of these viruses. This course is suitable for individuals who are looking to operate in the Care sector, Health sector, or individuals who may be vulnerable to the risk of infection from these viruses.Tutor support is available through discussion and interaction throughout training.

This 1 day course is aimed at providing individuals with the essential knowledge & understanding of a broad range of health & safety issues . It is designed to assist them to assess risks/hazards, operate safely and to be aware of how their actions can affect the health and safety of themself/others.Topics include: . Introduction to health and safety . Accidents and ill health . Health and safety law . Risk assessment . Hazardous substances . Personal protective equipment . Manual handlingTutor support is available through...

This half-day course introduces candidates to the potential hazards & risks involved with lifting/moving/carrying a load, and outlines what to expect from a manual handling assessment. It will enable people to develop safer manual handling techniques when moving a load, based on the legal requirements of The Manual Handling Operations Regulations.Tutor support is available through discussion and interaction throughout training but not for examination.An online multiple choice examination has to be achieved to obtain the award.

The purpose of this training course is to develop skills and knowledge that are essential in providing professional customer service. This 2 day training course is suitable for people who are interested in, dealing with customers effectively and can be used across many industry sectors including Retail, Hospitality, Call Centres, and Care Industries etc. This training will help you understand the personal factors and skills required in making a positive first impression with customers and dealing with their needs. In particular, you will develop good communication and effective listening skills.Tutor support is available through discussion and interaction throughout training.This course...

This three-day course is designed for those who intend to operate safely in an environment where materials are handled and stored. Part of the course consists of working safely within this type of environment, as well as deal with customers in a professional manner.This combination of courses would be suitable for people that strive to operate with the safety of everyone taken into consideration in an environment where customers are present.Tutor support is available through discussion and interaction throughout training