Providing Support for IT

Vocational
Sixth Sense Training

Course details

Course description

Note: This course is available online or 1-2-1 Length: Varied, SQA Codes: H3AL 04, H3AN 04, H3B2 04, SCQF Credit Points: 19 In this unit, you will Learn how to use Remote Support software to connect to a second computer over the internet and resolve a technical fault. You will learn best practices in Fault Diagnosis as you attempt to find an appropriate remedy to the fault. In doing this you will also provide Technical Advice and Guidance to the customer along with organisational procedures. The learner will: * Understand IT Support * Provide IT Support The learner will complete this course with a certified SCQF 6 award. There is tutor support available for online learners who wish to seek further assistance with the course. Tutors are available through the learning portal and can also be contacted directly to assist and give feedback to learners against SQA criteria.

Provided by

Sixth Sense Training

01355 698011

Provider website

25 St Bryde Street

East Kilbride

G74 4HQ

Funding

ITA funding available

Entry requirements

There are no formal entry-level requirements for this course.

Course options

Course details

Online

13th Jan 2020 to 12th Jan 2021

Cost: £500.00 (ex. VAT)

Venue details

ONLINE

Online from participant's location

Online Self Study

Online Self Study

Who to contact

Jazz Fernandez

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding

Course details

Short course

13th Jan 2020 to 12th Jan 2021

Cost: £500.00 (ex. VAT)

Venue details

Sixth Sense Training

25 St Bryde Street

East Kilbride

G74 4HQ

Who to contact

Jazz Fernandez

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding