Customer Care for IT

Vocational
Sixth Sense Training

Course details

Course description

Note: This course is available online or 1-2-1 Length: Varied, SQA Code: H39M 04, SCQF Credit Points: 10 In this unit, you will learn who your customers are and how to effectively and efficiently take care of their IT needs. The learner will: * Understand the importance of customer care for IT and Telecoms Professionals, * Develop professional customer relationships, * Contribute to improving the delivery of service.

Provided by

Sixth Sense Training

01355 698011

25 St Bryde Street

East Kilbride

G74 4HQ

Entry requirements

There are no formal entry-level requirements for this course.

Course options

Course details

Online

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

ONLINE

Online from participant's location

Online Self Study

Online Self Study

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Course details

Work based training

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

On-Site Training - Glasgow

Your Workplace

Glasgow

G1

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Course details

Work based training

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

On-Site Training - Glasgow

Your Workplace

Glasgow

G1

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Course details

Online

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

ONLINE

Online from participant's location

Online Self Study

Online Self Study

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011