Customer Care for IT

Vocational
Sixth Sense Training

Course details

Course description

Note: This course is available online or 1-2-1 Length: Varied, SQA Code: H39M 04, SCQF Credit Points: 10 In this unit, you will learn who your customers are and how to effectively and efficiently take care of their IT needs. The learner will: * Understand the importance of customer care for IT and Telecoms Professionals, * Develop professional customer relationships, * Contribute to improving the delivery of service.

Provided by

Sixth Sense Training

01355 698011

25 St Bryde Street

East Kilbride

G74 4HQ

Funding

ITA funding available

Entry requirements

There are no formal entry-level requirements for this course.

Course options

Course details

Online

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

ONLINE

Online from participant's location

Online Self Study

Online Self Study

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding

Course details

Work based training

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

On-Site Training - Glasgow

Your Workplace

Glasgow

G1

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding

Course details

Work based training

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

On-Site Training - Glasgow

Your Workplace

Glasgow

G1

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding

Course details

Online

1st Nov 2018 to 1st Nov 2019

Cost: £200.00 (ex. VAT)

Venue details

ONLINE

Online from participant's location

Online Self Study

Online Self Study

Who to contact

Neil Toner

Course Adviser

ita@sixthsense-training.com

01355698011

Apply for ITA funding