Certificate in Principles of Customer Service Level 2
VocationalNorth East Scotland College
Course details
Course description
This course explores a wide range of topics in relation to customer service, providing you with a good understanding of high quality standards and customer expectations. What you will experience The course will cover key topics, in order to enhance your abilities when it comes to dealing with customers effectively and efficiently.
Entry requirements
No specific entry requirements This course will require you to manage your workload independently. You will be assigned a tutor once enrolled on course who will provide you with email and phone contact details. They will keep in regular contact to monitor your progress and learning. You will have access to all student support online services via the college website
Course options
Course details
Distance learning
5th Jul 2023 to 4th Jul 2024
Cost: £84.00 (ex. VAT)
Venue details
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