Craig Munro

Founder of Wallace Bagpipes

'I love that people come up to me and say 'thanks very much  for making my bagpipes'.'

A member of the Red Hot Chilli Pipers and a bagpiper since the age of eight, Craig was working as an engineer when he tried making his first set of pipes.

The company he worked for, Jet Engineering, luckily saw the potential in the idea and Wallace Bagpipes was born. Established in 2005, Craig’s now grown the company to six members of staff, with customers in every part of the globe.

Craig's top tips for budding entrepreneurs

Share customers' experiences 

‘I always ask new customers to come back to me and let me know how their experience has been, with a testimonial and a photograph. It’s great to have that up online. If somebody’s going to buy a new set of pipes from us, they’re wanting to know the experience of someone who’s at the same standard as them.’

Know your strengths

‘When you’re running your own business, it’s very important to realise not only your own strengths, but the strengths of your staff as well. There are certain jobs that we do here where some members of staff are better than others, it’s just about trying to recognise the strengths of people so that you can maximise opportunities to produce the best quality.’

Follow your passion

‘Engineering’s great – it’s a great skill to have – but when you’ve got a love for something, you don’t want to be engineering oil pumps or something. I wanted to be making bagpipes and I’m very thankful and very lucky that I’m doing that today.’

How to be your own boss

Find out about other entrepreneurs and the skills you need to set up your own business on the Be your own Boss page.